Privacy Policy
At Holiday Inn Warrington, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our hotel, services, and website.
1. Information We Collect
- Personal Data: We collect personal information such as your name, address, phone number, email, and payment details when you make a reservation, check-in, or use our services.
- Website Usage: When you visit our website, we may collect information such as IP address, browser type, device information, and browsing activities via cookies to improve user experience.
2. How We Use Your Information
- Reservations: Your personal information is used to process bookings, confirm reservations, and manage any inquiries or requests regarding your stay.
- Communication: We may use your contact details to send confirmation emails, updates, and promotional offers with your consent.
- Improving Services: Information gathered from your interaction with our website or surveys helps us enhance our services and understand customer preferences.
3. Data Sharing
- Third-Party Services: We may share your information with trusted third-party service providers such as payment processors or booking platforms, but only to the extent necessary for completing the services requested by you.
- Legal Compliance: We may disclose your personal data to comply with legal obligations or to protect the rights and safety of our guests, staff, and property.
4. Data Security
We take appropriate security measures, including encryption and secure servers, to protect your personal information from unauthorized access, misuse, or disclosure.
5. Cookies
Our website uses cookies to personalize your experience and gather statistical data. You can control or disable cookies through your browser settings, but this may affect the functionality of our website.
6. Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Update any inaccurate or incomplete data.
- Deletion: Request the deletion of your data, subject to legal retention requirements.
- Withdraw Consent: You can withdraw your consent to our use of your personal data at any time.
7. Retention of Data
We retain your personal information only as long as necessary for the purposes stated in this Privacy Policy or as required by law.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Address: Woolston Grange Avenue,
Warrington,
Cheshire, WA1 4PX,
United Kingdom